Shift Lead — Operations & Quality Control

Carlisle Corporation; Dothan (AL); On-site; USD 32,000 - 45,000; Full time

Job summary

Carlisle Corporation's Wendy's franchise in Dothan, AL is seeking a shift supervisor to oversee non-service hours and assist management during service. You will supervise open/close, provide work direction, and address performance issues with escalation to the unit manager.

You will also monitor quality, cleanliness, labor, and adherence to cash handling and safety policies. The role requires a high school diploma and at least one year in the restaurant industry, and you must be at least 18.

Qualifications

• Thorough knowledge of Wendy's Operational Procedures and Standards.
• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.
• Must be at least 18 years of age.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems that require immediate attention; refers to unit manager for progressive discipline as needed.
• Monitors product quality and takes corrective action where necessary.
• Follows store cleaning plan and ensures proper organization of service lines.
• Monitors labor usage against sales and suggests corrective actions to the General Manager.
• Follows cash handling and banking policies; ensures time card accuracy during non-service shifts.
• Maintains safe working conditions by following safety policies and reporting accidents.

Skills

Supervision

Team leadership

Customer service

Education

High School diploma

Tools

Register procedures

Cash handling

Job description

Carlisle Corporation's Wendy's franchise in Dothan, AL is seeking a shift supervisor to oversee non-service hours and assist management during service. You will supervise open/close, provide work direction, and address performance issues with escalation to the unit manager.

You will also monitor quality, cleanliness, labor, and adherence to cash handling and safety policies. The role requires a high school diploma and at least one year in the restaurant industry, and you must be at least 18.