Shift Supervisor — Lead Hospitality & Team Growth

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Littleton (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Flexible Schedules

Free Meals

Training and Development

Employee Discount

Team Centered Culture

Job summary

Freddy’s Frozen Custard and Steakburgers in Littleton, CO is seeking a Restaurant Supervisor to oversee daily shift operations, uphold Freddy’s hospitality standards and coach team members to deliver quality meals and friendly service.

The role emphasizes hands-on leadership, training, and maintaining safety and cleanliness while guiding team performance and guest satisfaction across shifts. This is a full-time on-site position with growth opportunities.

Qualifications

• Must be 18 years or older.
• At least 1 year of leadership experience.
• Ability to lead and motivate a team.
• Attention to detail and ability to problem-solve.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Must have teamwork and communication skills.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Must follow all food safety and sanitation expectations.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification.

Responsibilities

• Supervise the restaurant to ensure that Freddy’s standards of Hospitality, Quality, and cleanliness are being followed.
• Provide exceptional guest service and set the example for team members through a positive attitude, order accuracy and hospitality.
• Prepare and serve exceptional steakburgers, custard, etc.
• Dependable in upholding attendance, policy and procedure with yourself and team members on shift.
• Take initiative to provide great guest service by coaching and assisting team members.
• Ensure compliance with food safety, security, quality and cleanliness standards.
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues or injuries.
• Work together with your team on training, evaluating, counseling, and motivating team members.
• A leadership attitude and willingness to train others on all shifts.
• Support strategies to ensure operations progress, sales growth, and team member retention.
• Other duties as assigned within the scope of the position.

Skills

Leadership

Team motivation

Communication

Problem solving

Job description

Freddy’s Frozen Custard and Steakburgers in Littleton, CO is seeking a Restaurant Supervisor to oversee daily shift operations, uphold Freddy’s hospitality standards and coach team members to deliver quality meals and friendly service.

The role emphasizes hands-on leadership, training, and maintaining safety and cleanliness while guiding team performance and guest satisfaction across shifts. This is a full-time on-site position with growth opportunities.