Shift Supervisor — Lead, Train & Grow with Flex Schedules

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Helena (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Dental Vision

Free Meals

Employee Discount

Scholarships Available

Paid Training

Opportunities to Advance

Flexible Schedules

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers is seeking a Supervisor to lead daily restaurant operations, coach team members, and uphold Freddy’s hospitality standards.

The role focuses on hands-on leadership, guest satisfaction, and maintaining quality while driving smooth shift execution. Ideal candidates have at least 1 year of leadership experience and a commitment to safety and training.

Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Ability to lead and motivate a team.
• Attention to detail and ability to problem-solve.
• Must pass a background check and ERC required training.
• Must be able to pass ANSI Manager Certification.

Responsibilities

• Supervise the restaurant to ensure hospitality, quality, and cleanliness standards.
• Provide exceptional guest service and set a positive example for the team.
• Assist with coaching, training, and motivating team members across shifts.
• Monitor food preparation and service to maintain Freddy’s standards.
• Ensure compliance with safety, security, and sanitation policies.
• Support scheduling, attendance, and shift coverage as needed.

Skills

Leadership

Team motivation

Customer service

Job description

ERC Hospitality - Freddy's Frozen Custard and Steakburgers is seeking a Supervisor to lead daily restaurant operations, coach team members, and uphold Freddy’s hospitality standards.

The role focuses on hands-on leadership, guest satisfaction, and maintaining quality while driving smooth shift execution. Ideal candidates have at least 1 year of leadership experience and a commitment to safety and training.