Restaurant Shift Leader - Growth, Hospitality & Training

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Littleton (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Fun environment

Cool uniform provided

Career growth opportunities

Online schedules

Flexible schedules

Scholarships available

Free meals and employee discount

Team-centered culture

Paid training

Travel opportunities

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Littleton, CO is seeking a Supervisor to lead shift operations and uphold Freddy’s hospitality standards. You will coach Team Members, ensure quality food preparation, and drive guest satisfaction in a fast-paced environment.

This role emphasizes hands-on leadership, team development, and adherence to safety, cleanliness, and brand culture. The position offers hourly compensation and opportunities to advance with the brand.

Qualifications

• Must be 18 years or older.
• Must have at least 1 year of leadership experience.
• Ability to lead and motivate a team.
• Attention to detail and ability to problem-solve.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Must have teamwork and communication skills.
• Ability to manage time effectively and prioritize tasks to meet deadlines.
• Must follow all food safety and sanitation expectations.
• Must pass a background check and ERC required training.
• Must be able to pass and maintain ANSI Manager Certification.

Responsibilities

• Supervise the restaurant to ensure that Freddy’s standards of Hospitality, Quality, and cleanliness are being followed.
• Provide exceptional guest service and set the example for team members through a positive attitude, order accuracy and hospitality.
• Preparing and serving exceptional steakburgers, custard, et cetera.
• Dependable in upholding attendance, policy and procedure with yourself and team members on shift. Always upholding the three pillars of quality, cleanliness and hospitality.
• Take initiative to provide great guest service by coaching and assisting team members.
• Ensure compliance with food safety, security, quality and cleanliness standards.
• Follow all company safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, employee relations issues or injuries.
• Work together with your team on training, evaluating, counseling and motivating team members. Supporting all coworkers with dignity and respect.
• Have a leadership attitude and willingness to train others on all shifts.
• Support strategies to ensure operations progress, sales growth, and team member retention.
• Other duties as assigned within the scope of the position.

Skills

Leadership

Team Motivation

Customer Service

Communication

Time Management

Problem Solving

Attention to Detail

Job description

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Littleton, CO is seeking a Supervisor to lead shift operations and uphold Freddy’s hospitality standards. You will coach Team Members, ensure quality food preparation, and drive guest satisfaction in a fast-paced environment.

This role emphasizes hands-on leadership, team development, and adherence to safety, cleanliness, and brand culture. The position offers hourly compensation and opportunities to advance with the brand.