Shift Supervisor: Lead a Fast-Paced QSR Team

Wendy’s - Yellow Cab Holdings; Camp Hill (Cumberland County); Vor Ort; USD 40.000 - 52.000; Vollzeit

Zusammenfassung

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily restaurant operations, train and support team members, and ensure exceptional customer experiences. You’ll oversee opening and closing tasks, maintain food safety, and collaborate with management to meet quality standards.

The role requires multitasking, strong communication, and a customer-service mindset, with ServSafe training provided during onboarding. Flexible shifts and a fast-paced environment are part of the job.

Qualifikationen

• Must have at least 1 year in a restaurant, retail, or customer service role (supervisory experience preferred).
• Strong leadership and communication skills to coach crew members and guide daily operations.
• Willingness to obtain ServSafe certification during training.

Aufgaben

• Train and coach crew members to uphold food safety practices and create a positive workplace.
• Oversee daily operations, including opening/closing tasks and register setup.
• Ensure quality, safety, and service standards are met in partnership with management.
• Lead by example by coordinating and delegating tasks and maintaining a supportive environment.
• Address customer feedback and resolve operational challenges professionally.

Kenntnisse

Leadership

Multitasking

Customer service

Communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Wendy’s - Yellow Cab Holdings is seeking a Shift Supervisor to lead daily restaurant operations, train and support team members, and ensure exceptional customer experiences. You’ll oversee opening and closing tasks, maintain food safety, and collaborate with management to meet quality standards.

The role requires multitasking, strong communication, and a customer-service mindset, with ServSafe training provided during onboarding. Flexible shifts and a fast-paced environment are part of the job.