Shift Supervisor: Lead & Develop High-Impact Team

Chartwells Higher Education Dining Services; Fort Smith (AR); On-site; USD 42,981,120 - 45,846,528; Full time

Benefits offered by this job

Training and development

Retirement plan

Health and wellness programs

Discount marketplace

Identity theft protection

Pet insurance

Voluntary benefits including illness/?

Job summary

Chartwells Higher Ed Dining Services is seeking a Shift Supervisor (Full‑time) at the University of Arkansas - Fort Smith. The role directs associates on a shift, provides training, schedules staff, and ensures quality, safety, and policy compliance.

Responsibilities include evaluating performance, reporting to management, serving as a go‑to contact person for time off and concerns, mentoring staff, and taking on additional duties as needed.

Qualifications

• Direct the activities of associates during a shift.
• Provide training and create work schedules.
• Evaluate performance and address underperformance.
• Prepare production or sales reports for management.
• Serve as a mentor and contact person for staff matters.

Responsibilities

• Direct the activities of associates during a shift and ensure policy adherence.
• Provide training and develop work schedules.
• Evaluate performance, reward high performers and address issues.
• Prepare reports for management on quality, productivity and safety.
• Serve as the point of contact for attendance requests and concerns.
• Mentor employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Training

Leadership

Scheduling

Performance evaluation

Employee relations

Job description

Chartwells Higher Ed Dining Services is seeking a Shift Supervisor (Full‑time) at the University of Arkansas - Fort Smith. The role directs associates on a shift, provides training, schedules staff, and ensures quality, safety, and policy compliance.

Responsibilities include evaluating performance, reporting to management, serving as a go‑to contact person for time off and concerns, mentoring staff, and taking on additional duties as needed.