Shift Supervisor: Lead, Coach & Develop Teams

Chartwells Higher Education Dining Services; Waco (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Free employee meal

Competitive pay

All major holidays off

Opportunities for training and development

Retirement plan

Health and wellness programs

Job summary

Chartwells Higher Education Dining Services at Baylor University seeks a shift supervisor to direct staff activities and ensure compliance with job expectations and policies. The role involves training staff, evaluating performance, and ensuring quality service in a bustling dining environment.

The ideal candidate will possess excellent leadership and customer service skills, with the ability to work full-time and lead a team in a fast-paced setting. The position offers competitive pay and numerous employee benefits.

Qualifications

• Prior supervisory experience required.
• Excellent customer-service and leadership skills.
• Open availability; multiple shift options.
• Ability to work full time.

Responsibilities

• Direct the activities of associates during a shift.
• Provide training and create work schedules.
• Evaluate employee performance and manage staff.
• Prepare production or sales reports for management.
• Act as the contact for employees with complaints.
• Serve as a mentor and encourage goal setting.

Skills

Customer service skills

Leadership skills

Supervisory experience

Job description

Chartwells Higher Education Dining Services at Baylor University seeks a shift supervisor to direct staff activities and ensure compliance with job expectations and policies. The role involves training staff, evaluating performance, and ensuring quality service in a bustling dining environment.

The ideal candidate will possess excellent leadership and customer service skills, with the ability to work full-time and lead a team in a fast-paced setting. The position offers competitive pay and numerous employee benefits.