Shift Supervisor: Lead Craft & Customer Moments

Starbucks Corp.; Hagerstown (MD); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Dental insurance

Tuition assistance

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee beverage and food preparation, uphold quality standards, and manage cash handling and store safety. Collaboration and coaching of teammates are essential.

The role emphasizes customer interaction, urgent task delegation, and maintaining high service levels during varied hours, including holidays.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
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Skills

Customer service

Punctuality

Communication

Team leadership

Flexibility

Cash handling

Food prep

POS systems

Tools

POS systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the community. You will oversee beverage and food preparation, uphold quality standards, and manage cash handling and store safety. Collaboration and coaching of teammates are essential.

The role emphasizes customer interaction, urgent task delegation, and maintaining high service levels during varied hours, including holidays.