Shift Supervisor: Lead Craft & Customer Moments

Starbucks Corp.

Lisbon (CT)

On-site

USD 36,000 - 52,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401(k) retirement plan with employer,
Tuition coverage
Paid vacation
Parental leave
Sick time
Backup care

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the local community. You will supervise, coach beverage and food preparation to standard recipes, and coordinate tasks across the team, while maintaining store safety and accuracy in cash handling.

The role requires 6 months of customer interaction experience, ability to direct work, strong communication, and a flexible schedule including early mornings, evenings, weekends,

Qualifications

  • 6 months of customer-facing experience.
  • 6 months of delegating tasks to others.
  • Direct work of others and learn quickly.
  • Adhere to store policies, maintain quality beverages and food.
  • Require flexibility for early mornings, evenings, weekends, and holidays.

Responsibilities

  • Lead with craft and heart to create a welcoming space.
  • Prepare and coach beverage and food preparations per recipes.
  • Delegate tasks and coordinate staff during shifts.
  • Ensure cash handling, safety, and store security are upheld.

Skills

Customer service
Team leadership
Communication
Interpersonal skills
Retail environment knowledge
Cash handling
Safety and security
Attendance & punctuality
Flexibility
Coaching

Education

High School Diploma

Tools

POS systems

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse for the local community. You will supervise, coach beverage and food preparation to standard recipes, and coordinate tasks across the team, while maintaining store safety and accuracy in cash handling.

The role requires 6 months of customer interaction experience, ability to direct work, strong communication, and a flexible schedule including early mornings, evenings, weekends,

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