Shift Supervisor: Lead Craft & Community Impact

Starbucks Corp.; Franklin (TN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and maintain store safety and cash handling.

The role emphasizes coaching teammates, delegating tasks, and delivering exceptional service during early mornings, evenings, weekends, and holidays. You will be part of a team that values growth, belonging, and outstanding guest experiences.

Qualifications

• Six months in a role requiring constant customer interaction.
• Ability to direct work of others and delegate tasks.
• Flexible availability including mornings, evenings, weekends, nights and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Lead beverage and food preparation to standard recipes and customer specifications.
• Coach and delegate tasks to two or more employees.
• Maintain store safety, cash handling, and policy compliance.

Skills

Customer service

Cash handling

Shift supervision

Communication

Team leadership

Interpersonal skills

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, ensure quality beverages and food, and maintain store safety and cash handling.

The role emphasizes coaching teammates, delegating tasks, and delivering exceptional service during early mornings, evenings, weekends, and holidays. You will be part of a team that values growth, belonging, and outstanding guest experiences.