Shift Supervisor: Lead Craft & Customer Experience

Starbucks Corp.; Village/Town of Mount Kisco (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Stock program

Bonus opportunity

Paid vacation

Disability insurance

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead daily operations, ensuring a welcoming space and high-quality guest experiences. You will supervise staffing, coach partners, and uphold beverage/food standards with safety and cleanliness.

This role emphasizes teamwork, strong communication, and adaptability in a fast-paced retail environment while upholding company policies.

Qualifications

• Six months of experience interacting with customers.
• Prepare and coach beverage/food to standard recipes, with customization.
• Delegate tasks to two or more employees and lead a team.

Responsibilities

• Lead the shift and ensure guest satisfaction and safety.
• Coach and delegate tasks to team members during the shift.
• Maintain quality beverages and food production per recipes and standards.

Skills

Customer service

Punctuality

Flexible hours

Cash handling

Team leadership

Interpersonal skills

Communication skills

Retail knowledge

Tools

POS systems

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead daily operations, ensuring a welcoming space and high-quality guest experiences. You will supervise staffing, coach partners, and uphold beverage/food standards with safety and cleanliness.

This role emphasizes teamwork, strong communication, and adaptability in a fast-paced retail environment while upholding company policies.