Shift Supervisor — Lead Craft Coffee & Customer Experience

Starbucks Corp.; Waldorf (MD); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) employer match

Tuition coverage

Paid vacation

Sick time

Bonus opportunity

Employee stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, coach team members, and create a warm, welcoming experience for customers. This role requires flexible availability and strong people skills.

As a Starbucks partner, you’ll gain access to comprehensive benefits, growth opportunities, and a supportive culture focused on craft and heart in every cup.

Qualifications

• Six months of customer-facing experience.
• Six months of delegation or coordinating tasks for others.
• Ability to prepare beverages/food to standard recipes.
• Flexible availability including mornings, evenings, weekends and holidays.
• Direct work of others and learn quickly.

Responsibilities

• Lead store operations and ensure quality beverages and food.
• Coach and delegate tasks to team members.
• Maintain store safety, cash handling and customer service standards.
• Foster a welcoming environment and strong teamwork.

Skills

Customer service experience

Team leadership

Effective communication

Retail knowledge

Flexibile scheduling

Cash handling

Tools

POS systems

Food safety basics

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and food, coach team members, and create a warm, welcoming experience for customers. This role requires flexible availability and strong people skills.

As a Starbucks partner, you’ll gain access to comprehensive benefits, growth opportunities, and a supportive culture focused on craft and heart in every cup.