Shift Supervisor — Lead Craft & Customer Experience

Starbucks Corp.; Lacey (WA); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental & vision

401(k) match

Tuition assistance

Paid vacation

Résumé du poste

Starbucks Coffee Company is building warm, welcoming spaces where every cup sparks connection. As a shift supervisor, you will lead with craft and heart to ensure our coffeehouse is a community anchor, delivering quality beverages and food while maintaining safety and service standards.

You will coach team members, delegate tasks, and direct daily operations. The role requires reliable attendance, flexible hours including mornings, evenings, weekends, and holidays, and strong communication with

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to others and coordinating a small team.
• Ability to coach beverage and food preparation to standard recipes.

Responsabilités

• Lead daily shift operations to ensure quality beverages and store safety.
• Coach team members and delegate tasks to maintain smooth service.
• Uphold store policies, cash handling and customer care standards.
• Foster a welcoming environment and resolve guest concerns promptly.

Connaissances

Direct team coordination

Customer service

Communication

Teamwork

Problem solving

Flexibility

Description du poste

Starbucks Coffee Company is building warm, welcoming spaces where every cup sparks connection. As a shift supervisor, you will lead with craft and heart to ensure our coffeehouse is a community anchor, delivering quality beverages and food while maintaining safety and service standards.

You will coach team members, delegate tasks, and direct daily operations. The role requires reliable attendance, flexible hours including mornings, evenings, weekends, and holidays, and strong communication with