Shift Supervisor — Lead Craft Coffee Team

Starbucks Corp.; Loveland (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and create a welcoming space for customers and the community. You will role-model craft and heart while ensuring quality beverages, food items, and safety standards.

You’ll coach teammates, delegate tasks, and respond to guest needs with a friendly, efficient approach. This role emphasizes reliability, flexibility and strong customer service in a fast-paced environment.

Qualifications

• Attend with regular punctuality and reliability.
• Flexibility to work mornings, evenings, weekends, holidays.
• Follow store policies, ensure safety and cash-handling quality.
• Minimum 6 months in a customer-facing role.
• Prepare and coach food/beverage to standard recipes; adjust as needed.
• Minimum 6 months experience delegating tasks among staff.

Responsibilities

• Lead shift operations with craft and heart.
• Ensure quality beverages and food to every guest.
• Coach, delegate and coordinate tasks for 2+ staff.
• Maintain store safety, cleanliness, and cash procedures.
• Provide friendly, efficient service to build connections.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations and create a welcoming space for customers and the community. You will role-model craft and heart while ensuring quality beverages, food items, and safety standards.

You’ll coach teammates, delegate tasks, and respond to guest needs with a friendly, efficient approach. This role emphasizes reliability, flexibility and strong customer service in a fast-paced environment.