Shift Supervisor — Lead Craft Coffee & Guest Experience

Starbucks Corp.; Birmingham (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition coverage

401(k) match

Bean Stock

Quarterly bonus

Paid vacation

Sick time

Disability insurance

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise beverage and food preparation, coach partners, and uphold store standards.

You will guide a team, maintain attendance and punctuality, and promote safety and excellent customer service during early mornings, evenings, weekends, and holidays. This role offers growth, benefits, and opportunities within Starbucks.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to lead and direct the work of others.
• Ability to learn quickly and communicate effectively.
• Knowledge of the retail environment.
• Strong interpersonal skills and teamwork.
• Commitment to store safety and policies.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Prepare and coach beverage and food preparation to standard recipes or customized requests.
• Direct and coordinate tasks of two or more partners to ensure smooth operations.

Skills

Customer interaction

Team leadership

Communication

Retail knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise beverage and food preparation, coach partners, and uphold store standards.

You will guide a team, maintain attendance and punctuality, and promote safety and excellent customer service during early mornings, evenings, weekends, and holidays. This role offers growth, benefits, and opportunities within Starbucks.