Shift Supervisor: Lead Craft & Community Coffee

Starbucks Corp.; Ellicott City (MD); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Starbucks Corp. in Ellicott City, MD is looking for a Shift Supervisor to lead daily operations, ensure quality beverages, and create a welcoming environment for customers.

You will coach team members, delegate tasks, and uphold store policies, cash handling, and safety standards. Flexible hours, including early mornings, weekends, and holidays, are required.

This role offers strong benefits and a path for growth within Starbucks as part of a team that values service, craft, and community.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to two or more employees.
• Able to coach the preparation of beverages and food to standard recipes or customized for customers.

Responsibilities

• Lead daily shift operations and ensure quality beverages and food.
• Coach and coordinate the tasks of team members to meet store standards.
• Uphold store policies, cash handling accuracy, and safety and security measures.
• Provide a welcoming, inclusive environment for customers and partners.

Skills

Customer service

Team leadership

Communication skills

Flexibility

Cash handling

Job description

Starbucks Corp. in Ellicott City, MD is looking for a Shift Supervisor to lead daily operations, ensure quality beverages, and create a welcoming environment for customers.

You will coach team members, delegate tasks, and uphold store policies, cash handling, and safety standards. Flexible hours, including early mornings, weekends, and holidays, are required.

This role offers strong benefits and a path for growth within Starbucks as part of a team that values service, craft, and community.