Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Bloomington (IN); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan with employer;

Tuition coverage through ASU Starbucks

Paid vacation

Paid parental leave

Quarterly bonus opportunity

Bean Stock / stock program

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring a welcoming space for the community and maintaining quality beverages and food. You will coach staff, manage workflows, and uphold store policies while delivering exceptional customer service.

The role emphasizes teamwork, quick learning, and strong interpersonal skills within a flexible schedule that may include early mornings, evenings, weekends, and holidays.

Qualifications

• Six months of customer-facing experience.
• Six months of experience delegating tasks and coordinating two or more employees.
• Ability to coach beverage/food preparation to standard recipes or customized for customers.
• Ability to learn quickly and communicate effectively.
• Knowledge of the retail environment and store policies.

Responsibilities

• Lead with craft and heart to make the Starbucks coffeehouse welcoming for the community.
• Oversee quality beverage and food preparation to standard recipes.
• Coach and delegate tasks to team members to maintain smooth shifts.
• Ensure adherence to store policies, cash handling, safety and security.

Skills

Attendance & punctuality

Flexible hours

Customer service

Food & beverage prep

Team delegation

Lead others

Communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring a welcoming space for the community and maintaining quality beverages and food. You will coach staff, manage workflows, and uphold store policies while delivering exceptional customer service.

The role emphasizes teamwork, quick learning, and strong interpersonal skills within a flexible schedule that may include early mornings, evenings, weekends, and holidays.