Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Glen Burnie (MD); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition assistance

Paid time off

Employee discounts

Job summary

Starbucks Corp in Glen Burnie, MD is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community and to ensure quality beverages and food. You will guide the team to deliver great service while maintaining store standards.

Flexibility is required for early mornings, evenings, weekends and holidays. Strong communication and teamwork are essential to success in this role.

Qualifications

• Regular attendance and punctuality are required.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Experience delegating tasks to others and coordinating 2+ staff.
• Ability to direct work and coach food/beverage prep to standard recipes.

Responsibilities

• Lead daily operations as shift supervisor, ensuring quality beverages and food.
• Coach and delegate tasks to team members to maintain service standards.
• Uphold store policies, cash handling, safety and security procedures.
• Foster a welcoming environment and build relationships with customers and community.

Skills

Attends reliably

Guest service

Communication

Team leadership

Interpersonal skills

Retail environment

Relationship building

Job description

Starbucks Corp in Glen Burnie, MD is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community and to ensure quality beverages and food. You will guide the team to deliver great service while maintaining store standards.

Flexibility is required for early mornings, evenings, weekends and holidays. Strong communication and teamwork are essential to success in this role.