Shift Supervisor: Lead Craft & Community Coffeehouse

Starbucks Corp.; Monroeville (Allegheny County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) plan

Paid vacation

Paid holidays

Job summary

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring quality beverages and food, and delivering a welcoming experience for customers. You will coach teammates, manage shift tasks, and uphold safety and store policies.

This role requires flexible availability, strong communication, and the ability to direct a team in a fast-paced retail environment. Starbucks provides extensive benefits and development opportunities.

Qualifications

• 6+ months of experience in a role requiring constant interaction with customers or coworkers.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead shifts and supervise team to ensure quality beverages and food products.
• Coach staff and maintain service standards and store policies.
• Handle cash, safety, and security procedures during shifts.
• Create a welcoming, customer-focused store environment.

Skills

People management

Communication

Retail knowledge

Team leadership

Interpersonal skills

Relationship building

Adaptability

Job description

Starbucks Corp. is seeking a shift supervisor to lead daily operations, ensuring quality beverages and food, and delivering a welcoming experience for customers. You will coach teammates, manage shift tasks, and uphold safety and store policies.

This role requires flexible availability, strong communication, and the ability to direct a team in a fast-paced retail environment. Starbucks provides extensive benefits and development opportunities.