Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.

Chagrin Falls (OH)

On-site

USD 19,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Tuition coverage

401(k) with employer match

Bean Stock

Quarterly bonus

Paid vacation

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and teammates. You will oversee daily operations, coach partners, and uphold quality beverages and food to standard recipes.

This role rewards reliability, strong communication, and teamwork. A background in customer service and cash handling helps you thrive in a fast-paced retail environment, with benefits including health coverage, tuition assistance, and a 401(k) plan.

Qualifications

Six months of experience in a position that required constant interacting with and fulfilling the requests of customers.
Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes.
Ability to direct the work of others and delegate tasks to team members.
Strong interpersonal skills and the ability to work as part of a team and communicate effectively.

Responsibilities

Oversee daily shift operations and ensure quality beverages and food to standard recipes.
Coach and guide team members to deliver exceptional customer service.
Maintain store policies, safety, and cash-handling procedures during shifts.
Collaborate with partners to create a welcoming environment for customers and the community.