Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; North Providence (RI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability

Paid parental leave

401(k) match

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a busy neighborhood coffeehouse, guiding team members, ensuring quality beverages and food, handling store safety, and upholding all policies. This role offers opportunities for growth, comprehensive benefits for partners, and a collaborative, inclusive environment where every shift is a chance to brighten someone’s day.

You will coach and delegate tasks, model excellent service, and help maintain a welcoming

Qualifications

• Six (6) months of experience working with customers and fulfilling requests
• Experience delegating tasks to two or more employees
• Ability to coach others and direct work
• Knowledge of retail environment and store policies

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space
• Provide quality beverages and food and maintain safety and security standards
• Delegate tasks and supervise team during the shift
• Uphold store policies and guest service standards

Skills

Customer service

Leadership

Communication

Teamwork

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a busy neighborhood coffeehouse, guiding team members, ensuring quality beverages and food, handling store safety, and upholding all policies. This role offers opportunities for growth, comprehensive benefits for partners, and a collaborative, inclusive environment where every shift is a chance to brighten someone’s day.

You will coach and delegate tasks, model excellent service, and help maintain a welcoming