Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Glastonbury (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) match

Paid time off

Career development

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space where every moment sparks connection. You will guide a small team, ensure quality beverages and food, and model dependable attendance in a fast-paced community setting.

You will coach colleagues, delegate tasks, and manage cash handling while upholding store safety and policies. The role emphasizes flexibility and outstanding customer service in a beloved neighborhood coffeehouse.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Ability to direct the work of others and learn quickly.
• Knowledge of the retail environment and store safety and security practices.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Provide quality beverages and food products, cash handling, and uphold store policies.
• Coach team members, delegate tasks, and ensure smooth shift operations.
• Maintain attendance and punctuality and adapt to flexible hours including holidays.

Skills

Customer service

Team leadership

Cash handling

Communication skills

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, creating a welcoming space where every moment sparks connection. You will guide a small team, ensure quality beverages and food, and model dependable attendance in a fast-paced community setting.

You will coach colleagues, delegate tasks, and manage cash handling while upholding store safety and policies. The role emphasizes flexibility and outstanding customer service in a beloved neighborhood coffeehouse.