Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Detroit (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance and disability coverage

401(k) with employer match

Starbucks equity program (Bean Stock)

Tuition coverage via Starbucks College

Paid vacation and holidays

Annual bonus potential

Employee stock program (S.I.P.)

Family expansion reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, maintaining a welcoming space for the community. You will ensure quality beverages and food, coach teammates, and manage daily store operations.

The role emphasizes strong communication, teamwork, and the ability to direct others while upholding safety, policy compliance, and exceptional customer service.

Qualifications

• Six months in a role requiring constant customer interaction and fulfilling requests.
• Experience delegating tasks to others and coordinating multiple staff.
• Ability to direct the work of others and maintain service quality.
• Strong oral communication and team-oriented mindset.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Prepare and coach the preparation of beverages and foods to standard recipes.
• Oversee store operations, safety, and security with adherence to policies.
• Coach teammates, delegate tasks, and ensure consistent customer service.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, maintaining a welcoming space for the community. You will ensure quality beverages and food, coach teammates, and manage daily store operations.

The role emphasizes strong communication, teamwork, and the ability to direct others while upholding safety, policy compliance, and exceptional customer service.