Shift Supervisor: Lead Craft Coffee Team

Starbucks Corp.; Miami Beach (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance (basic & supplemental)

401(k) retirement plan with employer 1

Tuition assistance programs

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach beverage and food prep, ensure quality standards, and guide team members on a busy floor.

The role emphasizes strong communication, guest service, and adherence to store policies, with opportunities to develop through comprehensive benefits and ongoing training.

Qualifications

• Six months or more experience in a role involving customer interaction and fulfilling requests.
• Experience coaching and directing the work of others.
• Ability to learn quickly and adapt to changing customer needs.
• Strong interpersonal and teamwork abilities.

Responsibilities

• Lead with craft and heart to create a welcoming space for customers.
• Direct and coach beverage and food preparation to standard recipes or customized requests.
• Delegate tasks among team members to ensure smooth shifts and store operations.
• Maintain safety, cash handling, and compliance with store policies.

Skills

Customer service

Team leadership

Cash handling

Communication skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will coach beverage and food prep, ensure quality standards, and guide team members on a busy floor.

The role emphasizes strong communication, guest service, and adherence to store policies, with opportunities to develop through comprehensive benefits and ongoing training.