Shift Supervisor: Craft Coffee, Lead Team

Starbucks Corp.; Broken Arrow (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, shaping a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold store policies, safety, and customer service during busy shifts.

This role offers growth through development experiences and a comprehensive benefits package, including health coverage, tuition assistance, and a 401(k) program, with opportunities for advancement and rewarding work each day.

Qualifications

• Six months of experience in a role requiring customer interaction and fulfilling requests.
• Ability to coach others and delegate tasks to teammates.
• Knowledge of delivering quality beverages and food to standard recipes.

Responsibilities

• Oversee daily shift operations, ensuring quality beverages and food to standard recipes.
• Coach and delegate tasks to team members and coordinate two or more employees.
• Ensure store policies, cash handling, safety and security are followed.
• Provide friendly, efficient service and resolve customer requests.

Skills

Direct the work of others

Effective oral communication

Strong interpersonal skills

Team collaboration

Customer service excellence

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, shaping a welcoming space for the community. You will supervise team members, ensure quality beverages and food, and uphold store policies, safety, and customer service during busy shifts.

This role offers growth through development experiences and a comprehensive benefits package, including health coverage, tuition assistance, and a 401(k) program, with opportunities for advancement and rewarding work each day.