Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; New York (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Paid vacation

Employee discounts

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming community hub. You will guide daily operations, coach partners, and maintain quality across beverages and food, while upholding safety and store standards.

The role emphasizes teamwork, strong communication, and a commitment to delivering outstanding guest experiences in a fast-paced retail environment.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Ability to prepare beverages/food to standard recipes or customized for customers.
• Experience delegating tasks to two or more employees.

Responsibilities

• Lead daily shifts with craft and heart to create a welcoming space.
• Ensure quality beverages and food per Starbucks recipes and standards.
• Delegate tasks to team and coordinate two or more employees per shift.
• Uphold store policies on safety, security, and cleanliness.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming community hub. You will guide daily operations, coach partners, and maintain quality across beverages and food, while upholding safety and store standards.

The role emphasizes teamwork, strong communication, and a commitment to delivering outstanding guest experiences in a fast-paced retail environment.