Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Metairie (LA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming environment and high-quality beverages for customers. You will coach crew, manage shift tasks, and uphold safety and store standards while fostering community connections.

The role emphasizes teamwork, quick learning, and strong communication as you guide staff through busy shifts and deliver exceptional service to every guest.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to changing needs.
• Communicate clearly with customers and teammates.
• Understand retail operations and customer service standards.
• Build positive relationships with guests and staff.
• Work well in a team and contribute to a welcoming environment.

Responsibilities

• Oversee shift operations and guest experience to ensure quality service.
• Coach and delegate tasks to crew during busy periods.
• Maintain store safety, cash handling, and compliance with policies.
• Prepare beverages and food to standard recipes and customize when needed.
• Foster a warm, welcoming space for the community.

Skills

Direct others

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming environment and high-quality beverages for customers. You will coach crew, manage shift tasks, and uphold safety and store standards while fostering community connections.

The role emphasizes teamwork, quick learning, and strong communication as you guide staff through busy shifts and deliver exceptional service to every guest.