Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Chattanooga (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Paid parental leave

401(k) with employer match

Bean Stock equity program

Quarterly bonus

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide the team to deliver quality beverages and food, coach staff, and uphold store standards.

The role emphasizes people leadership, teamwork, and a commitment to creating meaningful moments for customers while supporting a positive work environment and continuous improvement.

Qualifications

• Six months of experience in a role requiring constant interaction with customers
• Ability to delegate tasks to others and coordinate two or more employees
• Flexibility to work early mornings, evenings, weekends, nights and holidays

Responsibilities

• Lead store operations to ensure quality beverages and food products
• Coach and develop team members to meet standards and service expectations
• Ensure store policies, safety, and cash handling procedures are followed

Skills

Direct team leadership

Customer service excellence

Communication skills

Retail knowledge

Team collaboration

People development

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead our coffeehouse with craft and heart, ensuring a welcoming space for the community. You will guide the team to deliver quality beverages and food, coach staff, and uphold store standards.

The role emphasizes people leadership, teamwork, and a commitment to creating meaningful moments for customers while supporting a positive work environment and continuous improvement.