Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Oxon Hill (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Tuition coverage via Starbucks College

401(k) employer match

Bonus opportunity

Paid time off

Discounted stock program

Job summary

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming store experience for customers and partners. You will coach teammates, supervise daily operations and uphold quality beverages and food to established recipes.

The role emphasizes interpersonal skills, teamwork and effective communication to build a positive, productive environment across all shifts.

Qualifications

• Six months of customer-facing experience.
• Food and beverage prep to standard recipes.
• Six months coordinating tasks for two or more employees.
• Flexible hours including mornings, evenings, weekends and holidays.
• Maintain regular attendance and punctuality.

Responsibilities

• Lead store operations and guest experience.
• Coach and develop team during shifts.
• Ensure quality beverages and food per recipes.
• Uphold store safety and security.
• Meet policies and standards for customer service.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming store experience for customers and partners. You will coach teammates, supervise daily operations and uphold quality beverages and food to established recipes.

The role emphasizes interpersonal skills, teamwork and effective communication to build a positive, productive environment across all shifts.