Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Grand Rapids (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Paid time off

Holiday pay

Job summary

Starbucks Coffee Company is seeking a dedicated shift supervisor to lead a fast-paced team while delivering the highest quality beverages and guest experiences. You will train colleagues, ensure consistent product quality, and uphold store standards across safety, cash handling, and service.

Ideal candidates bring customer-facing experience, strong communication, and the ability to coordinate tasks across partners to create a welcoming community hub on every shift.

Qualifications

• Six months of customer-facing experience.
• Six months of delegating tasks to others.
• Experience preparing beverages/food to standard recipes.

Responsibilities

• Lead shift operations, ensure quality beverages and guest experiences.
• Uphold store safety, cash handling, and service standards.

Skills

Customer service

Cash handling

Food & beverage prep

Team leadership

Communication

Job description

Starbucks Coffee Company is seeking a dedicated shift supervisor to lead a fast-paced team while delivering the highest quality beverages and guest experiences. You will train colleagues, ensure consistent product quality, and uphold store standards across safety, cash handling, and service.

Ideal candidates bring customer-facing experience, strong communication, and the ability to coordinate tasks across partners to create a welcoming community hub on every shift.