Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.

Albuquerque (NM)

On-site

USD 19,000 - 29,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401(k) employer match
Tuition coverage
Paid time off
Parental leave

Job summary

Starbucks Corp. is seeking a shift supervisor to lead and coach a store team, ensuring warm, welcoming service and high quality beverages and food. You will manage daily operations, uphold safety standards, and foster strong customer connections within the community.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and ability to delegate tasks across two or more teammates. Flexible scheduling includes early mornings, evenings, weekends, and holidays.

Qualifications

  • Six months of experience in a customer-facing role.
  • Ability to delegate tasks to two or more employees.
  • Ability to direct the work of others.
  • Flexibility to work early mornings, evenings, weekends, nights and holidays.
  • Knowledge of the retail environment and store safety.

Responsibilities

  • Lead store team and ensure welcoming service and quality beverages and foods.
  • Coach beverage and food preparation to standard recipes or customer specifications.
  • Uphold store policies, cash handling, safety and security.
  • Manage daily operations and attendance; adapt to shifting needs of the store.

Skills

Customer service
Team leadership
Effective communication
Retail experience

Tools

POS system
Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead and coach a store team, ensuring warm, welcoming service and high quality beverages and food. You will manage daily operations, uphold safety standards, and foster strong customer connections within the community.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and ability to delegate tasks across two or more teammates. Flexible scheduling includes early mornings, evenings, weekends, and holidays.

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