Shift Supervisor — Lead Craft Coffee & Team

Starbucks Corp.; Franklin (TN); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, while upholding quality beverages and food, ensuring a welcoming space for the community. You will coach team members, delegate tasks, and maintain store safety and standards on a flexible schedule.

The ideal candidate has 6+ months of customer-facing experience, strong communication, and the ability to work as part of a busy retail team. Starbucks offers extensive benefits and growth opportunities.

Qualifications

• Must be able to direct the work of others.
• Strong verbal and written communication skills.
• Knowledge of the retail environment and customer service standards.
• Strong interpersonal skills and ability to work in a team.
• Willingness to work flexible hours including weekends and holidays.
• Experience delegating tasks and coordinating a team of at least two people.

Responsibilities

• Lead shift operations and ensure quality beverages and food to standard recipes.
• Coach and delegate tasks to team members to meet customer needs.
• Maintain store safety, cash handling, and policy adherence.
• Foster a welcoming, community-focused environment for customers.

Skills

Direct others

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Learns quickly

Job description

Starbucks Coffee Company seeks a shift supervisor to lead daily operations, while upholding quality beverages and food, ensuring a welcoming space for the community. You will coach team members, delegate tasks, and maintain store safety and standards on a flexible schedule.

The ideal candidate has 6+ months of customer-facing experience, strong communication, and the ability to work as part of a busy retail team. Starbucks offers extensive benefits and growth opportunities.