Shift Supervisor: Lead Craft Coffee Team

Starbucks Corp.; Fresno (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Dental and vision insurance

Life insurance

401(k) employer match

Tuition coverage via Starbucks Plan

Job summary

Starbucks Corp. is seeking a shift supervisor to lead and coach the team, ensuring welcoming service and high standards. The role emphasizes crafting quality beverages, maintaining store safety, and meeting customer needs with a friendly, community-focused approach.

The position requires the ability to manage tasks, delegate effectively, and work a flexible schedule including weekends and holidays, with opportunities for growth and benefits.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to other employees and coordinating tasks of two or more colleagues.
• Ability to direct the work of others.
• Availability to work flexible hours including mornings, evenings, weekends, nights, and holidays.
• Coach and prepare beverages/food to standard recipes.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Direct and coach team during shifts.
• Ensure quality beverages and food, cash handling, and store safety.
• Maintain regular attendance and punctuality; adhere to policies.

Skills

Customer service

Leadership

Communication

Teamwork

Retail knowledge

Training and coaching

Attendance reliability

Safety & security

Tools

POS systems

Job description

Starbucks Corp. is seeking a shift supervisor to lead and coach the team, ensuring welcoming service and high standards. The role emphasizes crafting quality beverages, maintaining store safety, and meeting customer needs with a friendly, community-focused approach.

The position requires the ability to manage tasks, delegate effectively, and work a flexible schedule including weekends and holidays, with opportunities for growth and benefits.