Shift Supervisor: Lead Craft Coffee & Customer Experience

Starbucks Corp.; Paramount (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Stock program

Job summary

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages and food. You will coach and coordinate a team to deliver friendly service in line with brand standards.

The role emphasizes effective communication, quick learning, and strong interpersonal skills to build relationships with customers and partners alike.

Qualifications

• Six months of experience in a position requiring customer interaction.
• Six months of experience delegating tasks to two or more employees.
• Prepare beverages/food to standard recipes or customized for customers.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming.
• Direct the work of team members and coordinate tasks.
• Ensure quality beverages and food while maintaining store safety.
• Provide exceptional customer service and maintain store standards.

Skills

Direct the work of others

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company seeks a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages and food. You will coach and coordinate a team to deliver friendly service in line with brand standards.

The role emphasizes effective communication, quick learning, and strong interpersonal skills to build relationships with customers and partners alike.