Shift Supervisor - Lead Craft Coffee & Customer Experience

Starbucks Corp.; Town of Florida (NY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, maintain quality beverages and food, and model excellent customer service in a fast-paced store.

This role emphasizes people leadership, reliability, and the ability to coordinate tasks across the shift while upholding store policies and safety standards.

Qualifications

• Six months of experience handling customer requests.
• Experience delegating tasks to others and coordinating a team.
• Ability to coach staff to standard recipes and customer specs.
• Strong understanding of cash handling and store safety.

Responsibilities

• Lead daily shift operations with craft and care.
• Coach and develop team members to deliver quality beverages and service.
• Maintain attendance, punctuality, and adherence to policies.

Skills

People supervision

Quick learning

Effective communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide team members, maintain quality beverages and food, and model excellent customer service in a fast-paced store.

This role emphasizes people leadership, reliability, and the ability to coordinate tasks across the shift while upholding store policies and safety standards.