Shift Supervisor: Lead Craft Coffee Team

Starbucks Corp.; Concord (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with employer match

Tuition coverage (Starbucks Plan)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team to deliver quality beverages and food while upholding store standards and safety.

This role emphasizes guest experience, coaching, and efficient operations within a bustling café environment. The ideal candidate has customer-facing experience, strong communication, and the ability to manage a small team during busy shifts.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to others and coordinating a small team.
• Prepare beverages and foods to standard recipes or customer modifications.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Coach and supervise team to ensure quality beverages and food.
• Maintain store standards, safety, cash handling and policy compliance.
• Support scheduling, training and daily operations as a shift supervisor.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide the team to deliver quality beverages and food while upholding store standards and safety.

This role emphasizes guest experience, coaching, and efficient operations within a bustling café environment. The ideal candidate has customer-facing experience, strong communication, and the ability to manage a small team during busy shifts.