Shift Supervisor: Lead Coffee Experience & Team Growth

Starbucks Corp.; Visalia (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Backup care

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide partners, maintain quality beverage and food standards, handle cash responsibly, and ensure store safety.

The role emphasizes customer service, teamwork, and building relationships in a fast-paced retail environment. Flexible hours including mornings, evenings, weekends, and holidays are required.

Qualifications

• Six months of experience in a role requiring regular customer interaction and fulfilling requests.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and teamwork skills.
• Knowledge of the retail environment and store safety requirements.

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate workloads.
• Maintain quality beverages and food, cash handling, and store safety.
• Engage with customers to provide a welcoming experience and resolve issues.

Skills

Team leadership

Customer service

Communication

Interpersonal skills

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide partners, maintain quality beverage and food standards, handle cash responsibly, and ensure store safety.

The role emphasizes customer service, teamwork, and building relationships in a fast-paced retail environment. Flexible hours including mornings, evenings, weekends, and holidays are required.