Shift Supervisor: Lead Coffee Team & Customer Experience

Starbucks Corp.; Dallas (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) with employer match

Tuition assistance (Starbucks College)

Paid vacation

Parental leave

Stock program (Bean Stock)

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead the store team with craftsmanship and warmth, ensuring a welcoming space for the community. You will supervise baristas and food prep teams, uphold quality standards, and coach colleagues to deliver exceptional service across all shifts.

You will maintain safety, cash handling, and store policies, while building relationships with customers and supporting store goals.

Qualifications

• Six months of customer-facing work experience.
• Ability to coach beverage preparation to standard recipes.
• Experience delegating tasks to two or more employees.
• Strong communication and interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Lead shift operations to deliver quality beverages and food.
• Coach team to follow standard recipes and procedures.
• Ensure store policies, safety, and cash handling are followed.
• Provide excellent customer service and build relationships.

Skills

Direct the work of others

Customer service

Effective communication

Team player

Interpersonal skills

Retail environment knowledge

Flexible hours

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead the store team with craftsmanship and warmth, ensuring a welcoming space for the community. You will supervise baristas and food prep teams, uphold quality standards, and coach colleagues to deliver exceptional service across all shifts.

You will maintain safety, cash handling, and store policies, while building relationships with customers and supporting store goals.