Shift Supervisor: Lead Coffee Bar & Customer Experience

Starbucks Corp.; Colonial Heights (VA); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the storefront with craft and heart, ensuring a warm, welcoming space for the community. You will guide the team, oversee beverage and food preparation to standard recipes, and uphold store safety and policies.

This role emphasizes strong communication, teamwork, and the ability to delegate tasks while maintaining high service quality. Starbucks offers extensive benefits and development opportunities for partners.

Qualifications

• Six (6) months of experience interacting with customers
• Six (6) months of experience delegating tasks to others
• Ability to coach food and beverage preparation to standard recipes

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space
• Coach team to prepare beverages and food to standard recipes
• Uphold store policies, safety, and cash handling
• Provide excellent customer service and resolve service requests

Skills

Direct the work

Leadership

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the storefront with craft and heart, ensuring a warm, welcoming space for the community. You will guide the team, oversee beverage and food preparation to standard recipes, and uphold store safety and policies.

This role emphasizes strong communication, teamwork, and the ability to delegate tasks while maintaining high service quality. Starbucks offers extensive benefits and development opportunities for partners.