Shift Supervisor: Lead Coffee Craft & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition assistance

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a team in a fast-paced coffeehouse, upholding quality standards and customer service excellence.

You will coach beverage and food prep, delegate tasks, and ensure smooth daily operations while maintaining a welcoming environment for guests. A strong focus on teamwork, communication, and reliability is required, with flexibility to work early mornings, evenings, weekends, holidays, and varying shifts.

Qualifications

• Six (6) months of experience interacting with customers.
• Six (6) months of experience delegating tasks to other employees and coordinating two or more employees.
• Ability to direct the work of others, learn quickly, and communicate effectively.
• Knowledge of the retail environment and strong interpersonal skills.

Responsibilities

• Direct and coach the preparation of beverages and food to standard recipes or customization.
• Lead and delegate tasks to team members to ensure smooth shifts.
• Maintain attendance, punctuality, and adherence to store policies and safety standards.

Skills

Customer service

Leadership

Cash handling

Communication

Teamwork

Interpersonal skills

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead a team in a fast-paced coffeehouse, upholding quality standards and customer service excellence.

You will coach beverage and food prep, delegate tasks, and ensure smooth daily operations while maintaining a welcoming environment for guests. A strong focus on teamwork, communication, and reliability is required, with flexibility to work early mornings, evenings, weekends, holidays, and varying shifts.