Shift Supervisor: Lead Coffee Craft & Customer Joy

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

401(k) with company match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food.

This role requires coordinating tasks, coaching teammates, and delivering outstanding customer service. We offer extensive partner benefits including health insurance, a 401(k) match, tuition coverage and paid time off.

Qualifications

• Six (6) months of experience interacting with customers and fulfilling requests.
• At least six (6) months of experience delegating tasks to others and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.
• Excellent oral communication and strong interpersonal skills.

Responsibilities

• Lead with craft and heart to ensure a welcoming store environment.
• Coach and coordinate tasks of team members to meet quality standards.
• Maintain store policies including cash handling, safety, and security.
• Provide quality beverages and food according to standard recipes or customer requests.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in New York is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while maintaining quality beverages and food.

This role requires coordinating tasks, coaching teammates, and delivering outstanding customer service. We offer extensive partner benefits including health insurance, a 401(k) match, tuition coverage and paid time off.