Shift Supervisor — Lead Coffee Craft & Customer Experience

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

401(k) with company match

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company in New York, NY is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and great product quality.

You will coach and delegate tasks to a team, oversee cash handling and safety, and uphold store standards. The role offers growth opportunities, comprehensive benefits, and a supportive environment rooted in community values.

Qualifications

• Must be available for flexible hours including early mornings, evenings, weekends, nights and holidays
• Six months of experience in a customer-facing role
• Experience delegating tasks to two or more employees
• Ability to prepare and coach food/beverage preparation to standard recipes

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store
• Ensure quality beverages and food per standard recipes or customer modifications
• Oversee cash handling, store safety and security policies
• Delegate tasks and coordinate two or more employees
• Maintain regular attendance and punctuality; work flexible hours as needed

Skills

Direct others

Fast learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in New York, NY is seeking a shift supervisor to lead with craft and heart, ensuring every guest experiences a welcoming space and great product quality.

You will coach and delegate tasks to a team, oversee cash handling and safety, and uphold store standards. The role offers growth opportunities, comprehensive benefits, and a supportive environment rooted in community values.