Shift Supervisor: Lead Coffee Craft & Customer Experience

Starbucks Corp.; New York (NY); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Paid time off

Holiday pay

Discount program

Job summary

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift execution, ensure quality beverages and food, and coach a team to meet store standards.

The role emphasizes strong leadership, quick learning, and effective communication to deliver exceptional guest experiences while maintaining operations and safety across the store.

Qualifications

• 6 months of experience in a customer-facing role.
• At least 6 months of experience delegating tasks to others.
• Prepare and coach the preparation of food and beverages to standard recipes.
• Flexible schedule including early mornings, evenings, weekends, nights or holidays.
• Meet store policies including cash handling and safety.

Responsibilities

• Lead with craft and heart to make the store welcoming for the community.
• Ensure quality beverages and food per standard recipes.
• Coach and delegate tasks to team members to run shifts smoothly.

Skills

Attendance & punctuality

Flexible hours

Cash handling

Customer interaction

Food & beverage prep to standard

Delegating tasks

Directing work of others

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in New York is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee shift execution, ensure quality beverages and food, and coach a team to meet store standards.

The role emphasizes strong leadership, quick learning, and effective communication to deliver exceptional guest experiences while maintaining operations and safety across the store.