Shift Supervisor: Lead Coffee Craft & Customer Experience

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & Dental Benefits

Tuition Coverage (Starbucks College)

401(k) with employer match

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse context in New York. You will guide beverage and food preparation to standard recipes, delegate tasks to a team, and ensure quality service while maintaining store safety.

We offer extensive benefits including medical, dental, vision, life insurance, a 401(k) plan with employer match, tuition coverage, and a quarterly bonus opportunity.

Qualifications

• Six months of experience in a role with regular customer interaction.
• At least six months delegating tasks to two or more employees.
• Ability to prepare and coach beverage/food preparation to standards.
• Comfort with flexible hours including early mornings, evenings, weekends and holidays.

Skills

Customer service

Cash handling

Team leadership

Communication

Retail knowledge

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart in a welcoming coffeehouse context in New York. You will guide beverage and food preparation to standard recipes, delegate tasks to a team, and ensure quality service while maintaining store safety.

We offer extensive benefits including medical, dental, vision, life insurance, a 401(k) plan with employer match, tuition coverage, and a quarterly bonus opportunity.