Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Bohemia (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage

Paid time off

Job summary

Starbucks Coffee Company seeks a shift supervisor in New York to lead with craft and heart, creating a warm, welcoming space for customers and the community. You will guide a team, ensure timely service, and uphold standards that define the Starbucks experience.

The role emphasizes coaching beverage and food preparation, maintaining store policies and safety, and delivering friendly service while supporting ongoing store operations and attendance expectations.

Qualifications

• Six months of experience in a customer-facing role.
• At least six months of experience delegating tasks to others.
• Prepare food/beverages to standard recipes or adjust as requested.
• Flexible hours including early mornings, evenings, weekends or holidays.
• Maintain attendance and punctuality with or without accommodation.
• Cash handling and knowledge of store safety standards.

Responsibilities

• Lead shift with craft and heart to provide a welcoming space.
• Direct the work of other team members and coach performance.
• Ensure quality beverages and food per standard recipes.
• Uphold store policies, safety, and cash handling procedures.

Skills

Customer service

Attendance & punctuality

Flexible scheduling

Food & beverage prep

Team leadership

Communication skills

Retail knowledge

Job description

Starbucks Coffee Company seeks a shift supervisor in New York to lead with craft and heart, creating a warm, welcoming space for customers and the community. You will guide a team, ensure timely service, and uphold standards that define the Starbucks experience.

The role emphasizes coaching beverage and food preparation, maintaining store policies and safety, and delivering friendly service while supporting ongoing store operations and attendance expectations.