Shift Supervisor - Lead Coffee Craft & Customer Experience

Starbucks Corp.; New York (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Paid vacation

Job summary

Starbucks Coffee Company in New York, NY is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages and food.

You will coach team members, manage daily operations, handle cash and ensure safety while delivering exceptional customer experiences. Starbucks emphasizes growth through development programs and competitive benefits.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six months of experience delegating tasks to other employees and coordinating the tasks of two or more employees

Responsibilities

• Lead and coach team members to deliver high-quality beverages and customer service
• Ensure store operations run smoothly, including cash handling and safety standards
• Foster a welcoming, connected environment for customers and partners

Skills

Customer service

Team leadership

Communication

Flexibility

Cash handling

Tools

POS systems

Job description

Starbucks Coffee Company in New York, NY is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages and food.

You will coach team members, manage daily operations, handle cash and ensure safety while delivering exceptional customer experiences. Starbucks emphasizes growth through development programs and competitive benefits.