Shift Supervisor — Lead Coffee Craft & Customer Connections

Starbucks Corp.; Arlington (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan (matching)

Tuition assistance program

Paid vacation and sick leave

Holiday pay

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will supervise the team, ensure quality beverages and food, handle cash, and maintain store safety, applying standard recipes and procedures.

You will coach staff, delegate tasks, and collaborate to meet customer needs across varying shifts, with a focus on dependable attendance and strong communication.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Six months of experience in customer-focused roles.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Delegate tasks to two or more employees and coordinate team efforts.
• Direct the work of others and learn quickly.

Responsibilities

• As a shift supervisor you will lead with craft and heart to create a welcoming space.
• Ensure quality beverages and food products, cash handling, store safety and security.
• Coach and prepare team members to meet store standards and customer needs.
• Support operations and roster coverage to maintain smooth service.

Skills

Customer service

Leadership

Communication

Team coordination

Cash handling

Food & beverage prep

Flexible scheduling

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will supervise the team, ensure quality beverages and food, handle cash, and maintain store safety, applying standard recipes and procedures.

You will coach staff, delegate tasks, and collaborate to meet customer needs across varying shifts, with a focus on dependable attendance and strong communication.