Shift Supervisor: Lead Coffee Craft & Customer Experience

Starbucks Corp.; Concord (NH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring every guest experiences a welcoming space and high‑quality beverages and food. You will coach a team, maintain store standards, and support operations during peak hours.

We offer extensive benefits, development opportunities, and a culture that values growth, teamwork, and service. This role requires flexible hours, reliability, and strong interpersonal skills.

Qualifications

• Six months of experience in a position that required interacting with customers.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others and learn quickly.
• Knowledge of the retail environment and store policies.

Responsibilities

• Lead and coach the store team to deliver quality beverages and food to guests.
• Direct tasks during shifts and ensure smooth operations and guest satisfaction.
• Maintain store safety, cash handling and adherence to policies.
• Foster a welcoming environment and build relationships with customers.

Skills

Customer service

Team leadership

Effective communication

Reliability

Flexibility

Cash handling

Food & beverage prep

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead a busy coffeehouse with craft and heart, ensuring every guest experiences a welcoming space and high‑quality beverages and food. You will coach a team, maintain store standards, and support operations during peak hours.

We offer extensive benefits, development opportunities, and a culture that values growth, teamwork, and service. This role requires flexible hours, reliability, and strong interpersonal skills.