Shift Supervisor – Housing & Youth Support Leader

YMCA Robin Hood Group; Town of Mansfield (NY); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Funded training and career progression

Quarterly Campfires

Wellbeing package

27 days annual leave

Discounted YMCA childcare

£500 refer-a-friend bonus

Blue Light Card discount

Job summary

YMCA Robin Hood Group in Mansfield is seeking a Shift Supervisor to lead our Housing Duty Workers across Mansfield and Ashfield accommodation buildings. You will ensure operational standards, support staff, and foster excellence.

The ideal candidate has prior team leadership experience, strong communication, and a commitment to continuous improvement. You will travel between locations and work a Monday-Friday schedule.

Qualifications

• Experienced Team Leader or Supervisor.
• Valid UK driving license and access to a car to travel between locations.
• Willing to work Monday to Friday, 37.5 hours per week with a rolling rota.

Responsibilities

• Support your team with operational challenges.
• Conduct 1-2-1s and annual appraisals.
• Act as escalation point for queries.
• Facilitate residents' activities and events.
• Ensure compliance with processes.
• Oversee training and development.
• Manage recruitment and onboarding.
• Cultivate a culture of continuous improvement.

Job description

YMCA Robin Hood Group in Mansfield is seeking a Shift Supervisor to lead our Housing Duty Workers across Mansfield and Ashfield accommodation buildings. You will ensure operational standards, support staff, and foster excellence.

The ideal candidate has prior team leadership experience, strong communication, and a commitment to continuous improvement. You will travel between locations and work a Monday-Friday schedule.