Shift Supervisor: Hospitality & Team Leader at Travel Plaza

Applegreen Group; Union (NJ); Ibrido; USD 25.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Descrizione del lavoro

Applegreen USA is seeking a Shift Supervisor to lead shifts, ensure exceptional customer service, and enforce brand standards and food safety. You will train new team members, monitor cash handling, and uphold store policies.

This role requires standing for extended periods, flexibility across days, nights, weekends, and holidays, and a proactive approach to guest satisfaction in a fast-paced environment.

Competenze

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Mansioni

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS system and process payments according to policies.
• Ensure proper food handling and temperature control.
• Perform kitchen tasks including prep, thawing, cooking, packaging and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and upsell products.
• Maintain knowledge of plaza products and services.

Conoscenze

Cash handling

Customer service

Leadership experience

Public interaction

Descrizione del lavoro

Applegreen USA is seeking a Shift Supervisor to lead shifts, ensure exceptional customer service, and enforce brand standards and food safety. You will train new team members, monitor cash handling, and uphold store policies.

This role requires standing for extended periods, flexibility across days, nights, weekends, and holidays, and a proactive approach to guest satisfaction in a fast-paced environment.